REFUND POLICY

Thank you for choosing SILAPATHAR RESIDENTIAL ENGLISH HIGHER SECONDARY SCHOOL for your educational needs. This Refund Policy outlines the terms and conditions under which refunds will be issued for payments made through our payment gateway.


Refund Eligibility

Tuition Fees: Tuition fees are generally non-refundable after the start of the academic term. Refund eligibility may be considered in exceptional circumstances, such as relocation or withdrawal due to documented medical reasons.


Extracurricular Activities: Payments for extracurricular activities, including field trips, events, and other school programs, are typically non-refundable unless the activity is canceled by the school.


Other Fees: Various fees, such as registration fees or application fees, may be non-refundable unless otherwise specified in writing.


Requesting a Refund

Submission: Refund requests must be submitted in writing to the SILAPATHAR RESIDENTIAL ENGLISH HIGHER SECONDARY SCHOOL


Documentation: All refund requests must be accompanied by relevant documentation justifying the request, such as medical certificates, relocation proof, or any other supporting documents as applicable.


Timeliness: Refund requests should be submitted within 7 days of the circumstance that warrants the refund.


Refund Processing

Approval: Refund requests will be reviewed, and approval is at the discretion of the school administration.


Payment Method: Refunds, when approved, will be processed using the original method of payment, unless otherwise specified.


Timeline: Please allow 3 business days for the processing of approved refunds.


Exceptions

Administrative Errors: Refunds may be issued in the case of overpayments due to administrative errors.


Canceled Activities: If a school-sponsored activity is canceled, full or partial refunds may be issued based on the circumstances.


Contact Information

If you have any questions or concerns about our refund policy, please contact the SILAPATHAR RESIDENTIAL ENGLISH HIGHER SECONDARY SCHOOL at SilapatharREHS@gmail.com


By making a payment through our payment gateway, you agree to the terms outlined in this Refund Policy.